Welcome to CalX, the all-in-one software for the Neurodivergent community. This Privacy Policy explains how ZStack Capital LLC (“CalX, “we,” “our,” or “us”) collects, uses, and discloses your information. Except as described in this Privacy Policy, this Policy applies to our platform, mobile applications, websites, and any other electronic and/or digital products and other services made available by CalX and that link to this Policy (the “Services”). We may provide additional privacy disclosures where we collect information that falls outside the scope of this Privacy Policy. In that case, the additional privacy disclosures will govern how we may process the information you provide at that time.
By using the Services, you are agreeing to the practices described in this Privacy Policy. If you do not agree to the practices described in this Privacy Policy, please do not access or use the Services.
We collect information about you when you use our Services. The types of information we collect depend on the services and the features you use on the Services. Please note that we need certain types of information to provide the Services to you. If you do not provide us with such information, or if you ask us to delete that information, you may no longer be able to access or use certain Services.
The information we collect may include data you directly provide to us, data we obtain automatically from your interactions with our Services, and data we obtain from other sources.
We collect the following information directly from you when you use the Services:
If you choose to contact us, we may need additional information to fulfill your request or respond to your inquiry.
We collect certain information automatically when you use our Services or otherwise interact with us:
We and our third-party partners use cookies and related technologies to collect information automatically, for more information and any choices you may have in relation to cookies, please refer to the Cookies and Related Technologies section below.
We also obtain information about you from other sources, which we often combine with information we collect either automatically or directly from you. We receive the same categories of personal information as described above from the following sources and third parties:
We use the information we collect to:
We may also aggregate and/or de-identify information collected through the Services. We may use and disclose de-identified or aggregated data for any purpose, including without limitation for research and marketing purposes.
We disclose your information in the following ways:
When you use certain AI-based features of the Services (such as AI CalX, AI Music), we need to share your information with the third party partners that help provide those Services. By choosing to use these features, you intentionally direct us to share your information with these partners. If you do not want us to share this information, please do not use these features.
We and our third-party partners and providers may use (i) cookies or small data files that are stored on an individual’s computer and (ii) other, similar technologies, such as web beacons, pixels, embedded scripts, location-identifying technologies, and logging technologies (collectively, “cookies”) to automatically collect certain information when an individual visits or interacts with the Services. For example, the Services use these technologies to automatically collect analytics and usage information so we can conduct analytics and deliver personalized advertising. We may also embed web beacons, tags, and pixels in the emails we send to you to help us understand how you interact with those messages, such as whether and when you opened an email or clicked on any content within the email. Our mobile applications may use software development kits (“SDKs”) to help us understand how you interact with the applications and collect certain information about the device and network you use to access the application.
If you would prefer not to accept cookies, most browsers will allow you to: (i) change browser settings to notify the individual when they receive a cookie, which lets the individual choose whether or not to accept it; (ii) disable existing cookies; or (iii) set the browser to automatically reject cookies. Please note that doing so may negatively impact your experience using our online services, as some features and offerings may not work properly or at all. Depending on the individual’s device and operating system, the individual may not be able to delete or block all cookies. In addition, if the individual wants to reject cookies across all their browsers and devices, the individual will need to do so on each browser on each device the individual actively uses. The individual may also set their email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether the individual has accessed our email and performed certain functions with it.
Analytics. We may use third-party web analytics services on the Services, such as those of Google Analytics. These service providers use the sort of technology described in the “cookies and related technologies” section above to help us analyze how users use the Services, including by noting the third-party website from which you arrive. The information collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services. We also use Google Analytics for certain purposes related to advertising, as described below. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser Add-on.
Advertising. Our vendors may use cookies, web beacons, and SDKs to collect information about your activities on the Services and other websites to provide you targeted advertising based upon your interests. This means that these vendors may show our ads on sites across the Internet based upon your previous visits to the Services. Together with our vendors, we may use these cookies, web beacons, and SDKs to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to your visits to the Services.
The use of tracking technologies by our vendors, technology partners or other third-party assets (such as social media links) on the Services is not covered by our Privacy Policy. We do not have access to or control over these technologies.
If you would like to learn more or opt out of receiving online display advertising tailored to your interests, please visit the Networking Advertising Initiative at www.networkadvertising.org/managing/opt_out.asp or the Digital Advertising Alliance at http://aboutads.info/choices. To opt out of Google Analytics for Display Advertising or customize Google Display Network ads, you can visit the Google Ads Settings page.
To opt out of receiving online interest-based advertisements on mobile apps, please follow the instructions at https://youradchoices.com/appchoices.
We are not responsible for the effectiveness of, or compliance with, any third-parties’ opt-out options or programs or the accuracy of their statements regarding their programs. Please note this does not opt you out of being served advertising. You will continue to receive generic ads. If you delete your cookies, use a different browser, or buy a new computer, you will need to renew your online display advertising opt-out choice.
We may make available through the Services augmented reality features that allow users to overlay digital content and information within user-generated videos and images. To provide these features, we collect additional information about objects contained in user-generated content, including using advanced technology such as artificial intelligence to better understand the size, shape, and location of an object in space. If the user-generated content contains an image of you, we may automatically generate information about your physical characteristics to place digital content on top of or around you, such as identifying the location of your eyes, nose, mouth and ears to generate a digital overlay for your face. We may also use this information for authentication for certain features of the Service. If you have any questions about how this technology works, please contact us as set forth below in the Contact Us section.
The services are not directed to, and we do not intend to, or knowingly, collect or solicit personal information from children under the age of 16. If you are under the age of 16, please do not use the Services or otherwise provide us with any personal information either directly or by other means. If a child under the age of 16 has provided personal information to us, we encourage the child’s parent or guardian to contact us to request that we remove the personal information from our systems. If we learn that any personal information we collect has been provided by a child under the age of 16, we will promptly delete that personal information.
The Services may include links to third-party websites, plug-ins, applications, and other services. Except where we post, link to, or expressly adopt or refer to this Privacy Policy, this Privacy Policy does not apply to, and we are not responsible for, any personal information practices of third-party services or the practices of other third parties. To learn about the personal information practices of third parties, please visit their respective privacy notices.
Applicable law (such as the Virginia Consumer Data Protection Act, Colorado Privacy Act, and Brazil’s LGPD) may give you various rights regarding your information. If these rights apply to you, they may permit you to request that we:
You can exercise those rights by emailing us using the information in the “Contact Us” section below. Certain information may be exempt from such requests under applicable law. We need certain types of information so that we can provide the Services to you. If you ask us to delete it, you may no longer be able to access or use the Services. You may be required to provide additional information to verify your identity before we fulfill your request.
Applicable law may also permit you to appeal any denials of your rights requests; to do so, contact us at using the information in the “Contact Us” section below and describe in detail why you believe the denial was in error. Your description must include your full name and the email address to obtain the Services from us, along with a copy of the denial notice you received from us.
You may also have the right to opt out of the use of your information for targeted advertising. Targeted advertising (as defined by applicable law) is advertising based on a consumer’s personal information obtained from the consumer’s activity across websites to predict the consumer’s preferences or interests. You may also have the right to opt out of the “sale” of your information, as that term is defined by applicable law. To opt out of targeted advertising or “sales,” please visit this link: Do Not Sell or Share My Personal Information. You can also designate an authorized agent to make a request on your behalf.
If applicable, you may make a complaint to the data protection supervisory authority in the country where you are based. Alternatively, you may seek a remedy through local courts if you believe your rights have been breached.
We will retain your information for as long as necessary to provide the Services and for the other purposes set out in this Policy. We also store information when necessary to comply with contractual and legal obligations, when we have a legitimate interest to do so (such as improving and developing our Services, and enhancing the safety, security, and stability of our Services). We may also store your information in order to defend or ascertain our legal rights, respond to valid legal requests, in the context of a merger/acquisition or in order to implement our Terms and Conditions.
In all cases, in addition to the purposes, we consider the amount, nature and sensitivity of the personal data, as well as the potential risk of harm from unauthorized use or disclosure of your personal data, in determining how long to retain personal data.
We maintain administrative, technical, and physical safeguards that are designed to protect the privacy and security of personal information. However, the Internet is not a fully secure environment, and we cannot ensure or warranty the security of any information transmitted to or generated by CalX in connection with the Services or any other service offered by CalX. You play a critical role in protecting your information by maintaining up-to-date computer security protections. Steps you take to ensure the security of your computer, computer passwords, or other personal identifier authentication mechanisms are key components of the protection of your personal information. You agree that you are responsible for any additional verification procedures and security you deem necessary.
If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information outside the country in which you reside, including, but not limited to the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world and where the information may be accessible to law enforcement and national security authorities of that jurisdiction. Your information may be transferred for processing and storage by CalX, our affiliates, and third parties solely for the purpose of providing services. We commit to using appropriate safeguards for transferring data outside of your jurisdiction, in compliance with applicable legal requirements. This includes signing Standard Contractual Clauses that govern the transfers of such data, potentially supplemented by additional safeguards. Please note that these transfers will not be conducted for marketing purposes, aligning with the restrictions of 10DLC campaigns as set by carriers. For more information about these transfer mechanisms, please contact us as detailed in the “Contact us” section below.
If you’re a California resident, the California Consumer Privacy Act (“CCPA”) requires us to disclose information regarding the categories of personal information and sensitive personal information that we have collected about California consumers, the categories of sources from which the information was collected, the business or commercial purposes (as those terms are defined by applicable law) for which the information was collected, and the categories of parties to whom we disclose personal information.
Throughout this Policy, we describe the specific pieces of personal information and sensitive personal information we collect, the sources of that information, and how we disclose it. Under the CCPA, we also have to provide you with the "categories" of personal information and sensitive personal information we collect and disclose for “business or commercial purposes” (as those terms are defined by applicable law). The categories of personal information are identifiers (such as name, address, and email address); commercial information (such as transaction data); financial data (such as credit card and other financial account information); internet or other network or device activity (such as IP address and browsing history); geolocation information (general location and, with your consent, precise location); inference data about you; audio and visual information (such as when you upload or record audio or video using the Services); legally protected classifications (such as gender); and other information that identifies or can be reasonably associated with you. The categories of sensitive personal information are account log-in and password, financial data, or other credentials allowing access to your account, as well as biometric information. .
We or our service providers collect and disclose the above categories of personal information for the purposes described in our Policy. This includes the following business and commercial purposes (as those terms are defined in applicable law):
We collect the categories of personal information identified above from the following sources: (1) directly from you; (2) through your use of the Services; and (3) third parties such as social media services, advertisers, influencers, publishers, service providers, information providers, and publicly available sources.
We describe our information disclosure practices in the Policy above. We may disclose certain categories of information to third parties (as defined by the CCPA) for the business purposes described above. For example, we may disclose information designated for sharing to other users and the general public.
If you’re a California resident, you may have certain rights. California law may permit you to request that we:
You also have the right to not be discriminated against (as provided for in applicable law) for exercising certain of your rights. Certain information may be exempt from such requests under applicable law. We need certain types of information so that we can provide the Service to you. If you ask us to delete it, you may no longer be able to access or use the Service.
If would like to exercise any of these rights, please submit a request by emailing us at [email protected] You will be required to verify your identity before we fulfill your request. To do so, you will be required to log into your account or provide us information such as your name and email address. We may request additional information from you to match with our existing records to verify your identity, depending on the nature of the request and the sensitivity of the information sought. You can also designate an authorized agent to make a request on your behalf. To do so, you must provide us with written authorization or a power of attorney, signed by you, for the agent to act on your behalf. You will still need to verify your identity directly with us.
The CCPA requires businesses that “sell” personal information, as the term “sell” is defined under the CCPA, to provide an opt-out from such sales. Some people have taken the position that when a website uses third parties’ cookies or similar technology for its own analytics or advertising purposes, the website is engaged in a “sale” under the CCPA if the third parties have some ability to use, disclose or retain the data to improve their service or to take steps beyond the most narrowly drawn bounds of merely providing their service to the website/app. Some take this position even when the website pays the third party (not vice versa), and in most cases merely provides the third party with an opportunity to collect data directly, instead of providing personal information to the third party. As part of these analytics and advertising services, these technologies may access identifiers (like IP addresses), internet or other electronic network activity information (like information regarding an individual’s browsing interactions on our Services), and commercial information (like the fact that a browser visited a page directed to people who are considering the use of our Services) to those sorts of companies. While we do not believe these are “sales” as that term is defined under the CCPA, you can opt out of this activity.
The CCPA also requires businesses that "share“ personal information to provide an opt out from such sharing. Under the CCPA,” sharing” is defined as the targeting of advertising to a consumer based on that consumer’s personal information obtained from the consumer’s activity across websites. We “share” information for these purposes to provide more relevant and tailored advertising to you regarding our Services. As part of this advertising, we may "share“ identifiers (like IP addresses and email addresses), internet or other electronic network activity information (like information regarding an individual’s browsing interactions on our Site), and commercial information (like the fact that a browser visited a page directed to people who are considering a subscription to the Services) with advertising platforms and advertising networks. To opt out of such “sharing,” please visit this link: Do Not Sell or Share My Personal Information.
Please note that we also respond to and abide by opt-out preference signals sent through the Global Privacy Control. Any opt out preferences you have exercised through these methods will only apply to the specific device/browser on which you made them. For more information on how to use the Global Privacy Control, see www.globalprivacycontrol.org.
We do not knowingly “sell” or “share” the personal information of children under 16.
The CCPA also allows you to limit the use or disclosure of your “sensitive personal information” (as defined in the CCPA) if your sensitive personal information is used for certain purposes. Please note that we do not use or disclose sensitive personal information other than for purposes for which you cannot opt out under the CCPA.
Please see the “Data Retention” section above.
In addition to the practice described in “disclosure to third-parties to enable artificial intelligence-based features” section above, we may provide certain rewards or incentives for providing your email address or referring friends and contacts, and may occasionally run sweepstakes and contests where participants may provide personal information in return for a chance to win or compete to win certain prizes. You can opt into these incentives, sweepstakes, or contests by taking the requested action. Your participation is completely voluntary, and you have a right to withdraw from these incentives at any time. If you decide you don’t want to participate in these financial incentives, you can refrain from taking the requested actions.
The specific reward or incentive offered, if any, is made available to you when you provide the information requested or submit a review. The monetary value of the reward or incentive is a reasonable approximation of the monetary value of the information you provide us. We have arrived at this estimate based on consideration of multiple factors, including the following: (1) revenue generated by CalX in developing insights on our customers; (2) expenses incurred by CalX in operating the incentives; and (3) our reasonable assessment of revenue we may generate as a result of the referrals provided to us by our customers.
Under California Civil Code Section 1798.83 (also known as the “Shine the Light” law), users who are residents of California may request information regarding the disclosure of our personal information by us to third parties for the third parties’ direct marketing purposes. To make such a request, please contact us at [email protected].
Users of the platform who are California residents under the age of 18 may request and obtain removal of user-generated content they posted on the platform. To submit such a request, please contact us at [email protected]. Please note that a request does not ensure complete or comprehensive removal of the material. For example, materials that were posted may have been republished or reposted by another user or third party.
If you are a resident of the State of Nevada, Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. To submit such a request, please contact us at [email protected].
For more information regarding how each category of data is processed and disclosed and to whom the data is disclosed, please click here.
The Colorado Privacy Act (COPA) requires businesses that “sell” personal information, as the term “sell” is defined under the COPA, to provide an opt-out from such sales. Some people have taken the position that when a website uses third parties’ cookies or similar technology for its own analytics or advertising purposes, the website is engaged in a “sale” under the CCPA if the third parties have some ability to use, disclose or retain the data to improve their service or to take steps beyond the most narrowly drawn bounds of merely providing their service to the website/app. Some take this position even when the website pays the third party (not vice versa), and in most cases merely provides the third party with an opportunity to collect data directly, instead of providing personal information to the third party. As part of these analytics and advertising services, these technologies may access identifiers (like IP addresses), internet or other electronic network activity information (like information regarding an individual’s browsing interactions on our Services), and commercial information (like the fact that a browser visited a page directed to people who are considering the use of our Services) to those sorts of companies. While CalX does not believe these are “sales” as that term is defined under the COPA, you can opt out of this activity as described in the “your rights” section above.
We may may also use your information to send you targeted advertising (as that term is defined in the COPA). We disclose identifiers (like IP addresses and email addresses), internet or other electronic network activity information (like information regarding an individual’s browsing interactions on our Site), and commercial information (like the fact that a browser visited a page directed to people who are considering using the Services) with advertising platforms and advertising networks for this purpose. You can opt out of this activity as described in the “your rights” section above.
If you are based in the United Kingdom (“UK”), European Economic Area ("EEA"), please click here for additional privacy disclosures.
We will update this Privacy Policy from time to time. When we make changes to this Privacy Policy, we will change the "Effective Date" date at the beginning of this Privacy Policy. If we make material changes to this Privacy Policy, we will notify you by email to your registered email address, by prominent posting on this website or our online services, or through other appropriate communication channels, as required by law. All changes shall be effective from the date of publication unless otherwise provided.
If you have any questions or requests in connection with this Privacy Policy or other privacy-related matters, or to contact our data protection officer, please send an email to [email protected].